Last updated: 2020-12-16

Summary

OctoClient collects no data without your consent, and then tries to collect as little data as practically possible. I don't want your data.

Data OctoClient Collects

  • Apple Analytics: If you've consented to share statistics with developers, we receive anonymous, aggregate statistics and crash reports from Apple. For more information on device analytics, or instructions on how to disable them altogether, see https://support.apple.com/HT210682.

  • Crash Reports: If the app crashes, we receive crash reports that contain basic information about your device and indentify what code the app was running when it crashed. Crash reports can be turned off before the app is first set up, or at any time in the app's settings. Crash reports are collected by Sentry, and are treated in accordance with their privacy policy available at https://sentry.io/privacy/.

Support Emails

Support emails are stored by Zendesk, and are treated in accordance with their privacy policy available at https://www.zendesk.com/company/customers-partners/privacy-policy/.

  • Diagnostics: When you send a support email, you can optionally attach a diagnostics file that contains information helpful in identifying your issues with the app. Diagnostics files contain basic device information, and the app's logs. App logs might contain the addresses of your OctoPrint servers, but do not contain any secret keys or authentication credentials.